Shipping policy
At Scenturia Essence, we ensure your orders are handled with care and delivered promptly.
- Processing Time: Orders are processed within 2-4 business days
- Shipping Methods: We offer reliable shipping options to suit your needs. Shipping times may vary based on your location.
- Tracking: A tracking number will be provided once your order is shipped, so you can follow its journey.
- International Shipping: Available in select regions. Additional fees and customs duties may apply.
For any shipping inquiries, feel free to reach out to our support team. Thank you for choosing Scenturia Essence!
Frequently Asked Questions
How much do you charge for shipping?
Shipping fees depend on the destination and package weight. You’ll be able to view the shipping costs during checkout before completing your order.
Can I make changes to my order once it's placed?
Changes or cancellations can be made within 24 hours of placing the order. Please contact us immediately to request any adjustments.
Can I exchange a fragrance I don’t like?
Due to hygiene reasons, we do not accept exchanges for products based on personal scent preferences.
Are your perfumes genuine and authentic?
Yes, all our perfumes are 100% authentic, sourced from official distributors to ensure the best quality.
