Privacy policy
At Scenturia Essence, your privacy is our priority. We are committed to safeguarding your personal information and ensuring a secure shopping experience. Our Privacy Policy outlines how we collect, use, and protect your data with transparency and trust.
Frequently Asked Questions
How much do you charge for shipping?
Shipping fees depend on the destination and package weight. You’ll be able to view the shipping costs during checkout before completing your order.
Can I make changes to my order once it's placed?
Changes or cancellations can be made within 24 hours of placing the order. Please contact us immediately to request any adjustments.
Can I exchange a fragrance I don’t like?
Due to hygiene reasons, we do not accept exchanges for products based on personal scent preferences.
Are your perfumes genuine and authentic?
Yes, all our perfumes are 100% authentic, sourced from official distributors to ensure the best quality.
